![]() This story was earlier reported by Bleeping Computer (opens in new tab). Sign in to TurboTax Online Select the Help (question mark) icon from the menu to open the TurboTax Assistant Enter your question, or type in Talk to a specialist Follow the prompts to set up a call. But if you're savvy enough not to click on the links in the Intuit phishing emails, then your password is probably safe. You can connect with a customer service representative by phone, email, or chat. We at Tom's Guide always recommend that all computer users, whether on a PC or Mac, use one of the best antivirus programs and one of the best password managers. Along with its easy-to-use platform, TurboTax has excellent customer service options. "Scan your system using an up-to-date anti-virus program change your passwords." "Delete the download immediately," the company says. If you do click on the link or download something from it, Intuit warns that you need to take immediate action. Hours of Operation: Mon-Sun: 5am-9pm PT Email: This information has. Please don't click on any links or attachments, or reply to the email." How to reach a live person: Keep pressing when they request social security number. "The sender is not associated with Intuit, is not an authorized agent of Intuit, nor is their use of Intuit's brands authorized by Intuit. "This email did not come from Intuit," the company security notices say. How you can avoid this phishing scam, and what to do if you fall for it It's pretty certain that the crooks set up the links to show one address, but actually go to other websites pretending to be Intuit pages. The messages urge recipients to visit a specific webpages "to restore your access," and the visible links given - /Pro/Update.asp and /Pro/Update - are indeed part of the domain.īut in fact, neither address leads anywhere. One version of the message uses the British, but not North American, spelling "apologise," while another version drops the "a" before "recent security upgrade," as a Russian speaker would. So its 1 day till taxes are due and I get called to go help. There shouldn't be a comma in the last sentence and "vulnerability" should be plural - mistakes that a huge corporation with professional copywriters would be unlikely to make. Service Call for Tax day: user unable to install TurboTax in a panic - got my knives sharpened. This is a result of a recent security upgrade on our server and database, to fight against vulnerability and account theft as we begin the new tax season."Īs usual, there are small grammatical and spelling mistakes that hint this might be a phishing email. "It is compulsory that you restore your access within next 24 hours. Follow the instructions below to see the earliest available review times, or to find a date and time that works best for you. "We have temporarily disabled your account due to inactivity," the messages warn. To submit your return for review by the TurboTax Live team, youll have to schedule a callback or appointment. ![]() ![]() The emails say they come from "Intuit Accountants," but were in fact sent from other email servers that may have been hacked. “We are connecting with our core customers where they are, and in early February, they’re watching the big game.The scam comes in the form of an email message with subject lines like "Critical: Action Required" or "Critical: Suspension," according to two Intuit security notices (opens in new tab) posted online this week. "Supporting our new creative is a media strategy that takes advantage of the biggest, DVR-proof opportunities to engage with our target consumers across channels,” Johnson. Though the price of advertising at the Super Bowl has reached an all-time high of $4 million for a 30-second ad, Johnson said the Super Bowl's huge, live audience (108.4 million Americans watched last year's game) will allow TurboTax to push its message to a huge number of its target consumers. ![]() Visit the Types of health insurance that count as coverage web. You can check out the four finalists vying to advertise at the game here. Visit the MassHealth Coverage Types to learn more or call us at (800) 841-2900 TDD/TTY: 711. Its parent company, Intuit, has also purchased a 30-second ad block during the second quarter that it will give to the winner of an online contest it is holding for small businesses. This is the first year TurboTax will advertise at the Super Bowl, which takes place Feb. TOPEKA (May 5, 2023) Kansas Attorney General Kris Kobach today announced that consumers who were tricked by TurboTax’s owner Intuit into paying for free tax services will begin receiving checks from a 141 million multistate settlement announced in May 2022. If you are eligible, you should receive an email from the settlement fund. Account icon An icon in the shape of a person's head and shoulders. How to get your TurboTax settlement check You dont need to do anything, according to the settlement website. ![]()
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